1. All sizes are approximate.

2. The Customer is obliged to make the payment within 7 calendar days from the day of concluding the Sale Agreement.
     After exceeding this date, the Seller does not guarantee the availability of the product.

3. The store realizes the order after receiving the payment.

4. Items are sent on Mondays or Tuesdays.

5. The store delivers animals only when the weather allows for a safe delivery.

6. If the weather does not allow for safe delivery, the store will process orders in the next period (usually the following week).

7. The store provides a LIVE ARRIVAL GUARANTEE  to Ireland, Portugal, Sweden, Germany, Croatia (we're working to make sure more countries have a live arrival guarantee)
     A. For parcels sent only on Mondays.
     B. The shipping method must be chosen as "Global Express" or "EMS" or "Courier" when you make an order on website.
     C. The warranty lasts up to 5 days from the moment of sending the package.
     D. The warranty condition is to make a video (unboxing video) when opening the originally packed package.
     E. The video can not be cut. The video must show the continuity of opening all containers so that we can see all the spiders.
     F. The video should be sent to us on the same day.
     G. For dead spiders we refund money or send spiders again.

8. Orders to United Kingdom are beeing realised under the fallowing circumstances:
     a. minimal order price £200.
     b. each order must be consult via email / messenger before validation.
     c. shop may reject an order realization.
     d. orders are delivered to UK by bus (not via post or courier).
     e. live arrival guarantee for 48h, since package registration.
     f. shop is not responsible for errors caused by deliverer or if the package was not picked up on time by client.
     g. guarantee accepted only if the video of unboxing is delivered to us, max 24h since the parcel pick up.

9. The shop does not give a live arrival guarantee for all countries.

10. The store is not responsible for errors resulting from the fault of the supplier or the wrong address provided by the customer.

11. The owner of the wildtarantulas.eu store is Łukasz Ziewacz.